Last updated: 30-06-2026
At Laiha Fashion, we aim to deliver your orders safely and on time.
1. Shipping Partner
We use Envia and its courier/logistics partners for order shipping and delivery.
2. Free Shipping
We offer free shipping on orders placed through our website, unless otherwise mentioned during checkout or on a specific product page.
Free shipping applies to the first delivery attempt. If the shipment is returned due to an incorrect address, customer unavailability, refusal to accept delivery, or any customer-side issue, re-shipping charges may apply.
3. Order Processing Time
Orders are usually processed within [1–3 business days] after successful payment confirmation.
Orders placed on Sundays, public holidays, or during high-volume sale periods may take additional time to process.
4. Estimated Delivery Time
Estimated delivery time is generally [3–7 business days] from the date of dispatch, depending on your location and courier service availability.
Remote locations, weather conditions, courier delays, strikes, natural events, or other situations beyond our control may affect delivery timelines.
5. Tracking Details
Once your order is shipped, tracking details will be shared through email, SMS, WhatsApp, or your account/order page, depending on the contact details provided during checkout.
6. Correct Shipping Information
Please provide a complete and correct shipping address, mobile number, and pincode while placing the order.
Laiha Fashion will not be responsible for delivery failure or delay caused by incorrect address, wrong phone number, incomplete pincode, customer unavailability, or refusal to accept delivery.
7. Failed Delivery / Return to Origin
If the courier is unable to deliver the order and the shipment is returned to us, we may contact you for re-shipping.
Re-shipping may be chargeable if the delivery failure was due to customer-side reasons such as incorrect address, non-availability, phone not reachable, or refusal of delivery.
8. Damaged Package at Delivery
If the package appears damaged, tampered, or open at the time of delivery, please do not accept the package and inform us immediately at [email/phone].
9. Delayed or Lost Shipments
If your shipment is delayed or appears lost in transit, please contact us. We will coordinate with the courier/logistics partner and update you. Resolution will depend on the courier investigation and applicable policy.
10. Contact for Shipping Queries
For shipping-related support, contact:
Email: laihafashiond2c@gmail.com
Business Hours: 11am to 5pm